This page provides general cancellation and rescheduling rules for bookings or messages arranged through the contact route. Specific conditions may appear in a written confirmation.
When a reschedule or cancellation is possible, the applicable time window is stated at the time of booking or in any written follow-up.
Requests are reviewed based on the schedule in use for the relevant time block. If additional conditions apply, they are described in the confirmation.
Written questions can be sent using the form in the contact section of the main page.